FAQs

FREQUENTLY ASKED QUESTIONS

1.Are you a manufacturer or trader?

A: We are professional manufacturer and trader for more than 20 years, and has passed BSCI certification, you are welcomed to visit us.

2.How can I get your catalog?

A: You can contact via e-mail, we’ll share our catalog with you.

3.How can I get the price?

A: Contact us and tell us your detail requirements, we’ll provide accurate price accordingly.

4.How can I get sample?

A: If you take our design, the sample is free and you pay shipping cost. If custom your design sample, you need to pay sampling cost.

5.Can I have different designs?

A: Yes, you can have different designs, you can choose from our design, or send us your designs for custom.

6.Can you custom packing?

A: Yes, tell us your idea of package, we’ll custom for you. We also can custom your private logo on the package.

7.What’s the order process?

A:

a.Inquiry--send us details information, like how many designs, design size, what kind of diamonds, partial drilled or full drilled, with frame or without frame, what kind of package, inner pack and master pack, quantity etc.

b.Quotation--we’ll work out the cost according to your detail information.

c.Order--Confirm formal order and make deposit payment

d.Sampling-- send us all details for sampling, we’ll make technical files for approve at first, then make physical sample after the technical files are approved

e.Production--start mass production after samples are approved

f.Shipping--LCL, FCL, Sea, Air, Express

8.Payment Terms

A:

a.Payment method: T/T, L/C, Western Union, Paypal

b.Payment terms: 30% deposit, 70% balance again copy of B/L

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